Resources · Rights & Advocacy Respect. Safety. Choice. These are your rights, not extras.

Every person receiving NDIS support has rights protected by law under the NDIS Quality and Safeguarding Framework. At Eternal Disability Care, we build our entire care model around them.

What are my rights as a participant?

Be treated with dignity, fairness, and respect
Make your own choices and decisions
Have a say in who supports you and how
Get support that is safe, high quality, and meets your goals
Be free from abuse, neglect, exploitation, and violence
Complain or speak up without fear of being treated unfairly
Access information in a way you understand
Be supported to build independence and connect with your culture, community, and identity

How EDC supports your rights

Choice and control built into all care planning
Families, support coordinators, and advocates involved where appropriate
Participants introduced to their team and able to give feedback before services begin
Services delivered in a culturally respectful, trauma informed way
Regular updates and involvement in reviews
Qualified translators and accessible communication tools where needed

If something feels wrong, you can speak up

You can tell your support worker, house supervisor, or manager. Ask a trusted person to speak on your behalf. Contact an independent advocate or the NDIS Commission. Raise a concern anonymously if you prefer.

You won't be punished for making a complaint. You won't lose your support. You will be taken seriously.

Independent help

Disability Advocacy Finder (Australia wide)
NSW Disability Advocacy Alliance
Synapse (for brain injury and complex disability)
Your local Legal Aid or Aboriginal Legal Service

NDIS Quality and Safeguards Commission

1800 035 544
www.ndiscommission.gov.au